Privacy Protection Policy

m9123 Privacy Policy

The m9123 platform places the highest priority on the security and confidentiality of your personal data. This policy clearly explains data storage, how it is used, and your rights.

Last updated: 30 October 2026

Introduction — Data Protection Commitment

m9123 is an online casino platform built for players in Myanmar, and we are fully committed to handling every player's personal data responsibly. This Privacy Policy ("Policy") applies to the m9123.wine website and all related services.

By using this platform, you are considered to have accepted the data handling practices in this policy. We encourage you to read the policy before continuing to use the service. If you have any questions about this policy, you can contact us at [email protected].

Data Collected and Stored

m9123 collects information from players in the following two categories.

Personal information you provide

This includes information you provide yourself when registering an account or using our services —

  • Name (full name)
  • Date of birth (to verify you are 21+)
  • Contact details (phone number and email address)
  • Payment account details (KBZPay, Wave Money, AYA Pay, CB Pay)
  • Login credentials (username, password hash)
  • Supporting documents / records (when requested)

Automatically collected technical data

Data automatically recorded by the system while you use the website —

  • IP address (for network communication)
  • Browser type and version
  • Device information (desktop, mobile, OS)
  • Session log records (login time, game history)
  • Cookies and similar tracking technologies
  • Referring site URL (referral source)

Purposes for which data is used

Collected information is used only for the purposes listed below. It will not be used in any way unrelated to these purposes.

🔐 Account management

Used to create, verify and secure your account, including security functions such as password reset and two-factor authentication.

💰 Financial transactions

Data required to verify and process deposits and withdrawals via KBZPay, Wave Money, AYA Pay and CB Pay.

🎧 Customer support

Used to resolve issues via 24/7 Live Chat and email, respond to inquiries, and record player feedback.

⚖️ Responsible gaming checks

Used to verify players are 21+, maintain player-set limits, and carry out responsible gaming programmes.

🛡️ Fraud prevention

Data is analysed to detect duplicate accounts, financial fraud, and unauthorised access.

📊 Service improvement

Anonymised data is aggregated and analysed to improve website performance and create a more user-friendly experience for players.

Data sharing with third parties

m9123 does not sell, rent, or distribute your personal information to any third party except in the following circumstances —

  • Payment services — Only the minimum necessary data is shared with KBZPay, Wave Money, AYA Pay and CB Pay to process deposits and withdrawals.
  • Game providers — Only game data associated with the platform is shared with providers to verify game records and ensure fair play.
  • Legal and compliance requirements — If data must be disclosed due to a legal investigation or an order from an authorised authority, we will comply in accordance with applicable legal protections.
  • Your consent — Any data sharing beyond the cases listed above will only take place after obtaining your prior permission.

Cookies and Tracking Technologies

What are cookies

Cookies are small files stored by the website in your browser that help improve your experience. m9123 uses the following types of cookies —

  • Essential cookies — Required for account login, session management, and security.
  • Functional cookies — Save your language preference, filter settings, and other player-selected settings.
  • Performance cookies — Collect website usage patterns to help improve the service.

Can cookies be declined

You can block cookies through your browser settings. However, if essential cookies are blocked, account login and payment functions may not work normally.

Data retention period and security

Retention period

m9123 retains your data for the duration of service and for any additional period required to fulfil legal obligations. After account closure, personal information will be deleted promptly unless retention is required by law.

Technical security measures

Technologies used by m9123 to protect your data —

  • SSL/TLS encryption — All data sent to and from the website is fully encrypted.
  • Password hashing — Passwords are not stored in plain text; they are stored using a secure hash algorithm.
  • Access control — Access to personal data is restricted to staff whose duties require it.
  • Server security — Data servers are protected with firewalls, DDoS protection, and regular security audits.
  • Anomaly detection — A monitoring system is in place to detect unusual access in real time.

Your Data Rights

Every m9123 player has the following rights regarding their personal data.

📋 Right to Access

You can request to see what personal data m9123 holds about you. Contact [email protected] for this.

✏️ Right to Correct

If any data is inaccurate or incomplete, you can request a correction. Some details can be updated directly through your account settings.

🗑️ Right to Delete

You can request deletion of your personal data where no legal retention obligation applies. Once deleted, access to your account will be suspended.

📤 Right to Data Portability

You have the right to request an export of your data — such as activity records and transaction history — in a readable format.

🚫 Right to Restrict Processing

You can request that we restrict how your data is handled without deleting it — for example, while a dispute is being reviewed.

📬 How to Contact Us

To exercise any of these rights, contact [email protected] with the details of your request. You can also submit a request in advance through 24-hour Live Chat.

Age Restrictions and Child Protection

m9123 services are intended for players aged 21+ only, and access by minors is not permitted. If you believe a minor has accessed this platform, please report it immediately to [email protected]. Such accounts will be blocked right away and their records deleted.

Parents and guardians are advised to use browser parental control tools to prevent minors in their care from accessing online gaming sites. For more details on responsible gaming, visit the Responsible Gaming page.

Policy Changes and Notifications

m9123 may update this privacy policy from time to time in line with service improvements, legal changes, or technical developments.

  • When policy changes occur, the "Last updated" date on this page will be revised.
  • Significant changes will be communicated directly to registered players.
  • Continued use of the website after an update is published will be treated as acceptance of the revised policy.
  • If you do not agree to the changes, you can contact [email protected] to close your account.

Ways to Contact m9123

For questions, requests, or complaints related to this privacy policy, you can reach the m9123 customer support team —

We will do our best to respond promptly upon receiving your message, and we commit to handling your personal data with security and respect.

Data Privacy — Questions & Answers

Common privacy-related questions from players, with clear answers.

m9123 protects all payment information with SSL/TLS encryption. When connecting with payment services such as KBZPay, Wave Money, AYA Pay, and CB Pay, only the data needed to process the transaction is shared. Details such as card numbers or PINs are never stored on m9123 servers.

No. m9123 does not sell or share your personal data with advertising companies or third-party marketers in any way. Data sharing is limited to service operations and legal obligations only.

Yes. You can request data deletion by emailing [email protected]. However, data that is still subject to legal retention obligations (e.g. financial records) cannot be deleted. Your account will be closed once the deletion is carried out.

If essential session cookies are blocked, login and payment functions will stop working. If only performance cookies are blocked, gameplay should continue normally, but you may lose some personalised experience on the website.

Yes. Email [email protected] to request a data access review, or contact 24-hour Live Chat. After verifying your identity, m9123 will provide a summary of the data stored about you.

If a data breach occurs, m9123 will prioritise the following actions —
  • Work to contain and control the breach with an immediate response team
  • Notify affected players as quickly as possible
  • Provide guidance on securing their accounts
  • Investigate the source and scope of the incident and take preventive measures to stop it from happening again

For significant changes, you will be notified in advance through a reasonable period via your registered contact details. Minor changes can be identified by the "Last updated" date shown at the top of this page.